Our Services

Seven specialist services: full diagnostic hearing tests, microsuction ear wax removal, hearing aid consultation and fitting, tinnitus assessment and management, assessment-led hearing loss treatment, custom hearing protection, and hearing aid repairs and servicing — all delivered by HCPC-registered audiologists at our London (Wimpole Street), Eastcote and Brentwood clinics.

No. Every service on this page can be booked directly — by phone or through our contact page — with no GP referral. Appointments run Monday to Friday, 9am to 5pm, at all three clinics.

A full hearing test is free at Brentwood, a free screening test or £40 for the full assessment at Eastcote, and £100 in London. Microsuction ear wax removal is £65 for new patients, both ears included, at all three clinics. A tinnitus assessment is £100. Custom hearing protection starts from £120 per pair, and hearing aids from £3,295 per pair with a free 30-day home trial. Repairs are quoted on inspection.

All seven leading manufacturers: Phonak, Starkey, Oticon, Widex, ReSound, Unitron and Signia. We don't work for manufacturers — recommendations follow your hearing, your ears and your budget, and every fitting includes a free, no-obligation 30-day home trial.

Yes. Our repair and servicing clinic sees hearing aids of every make and age, wherever they were bought. We diagnose the fault first and quote before any work is done.

Our services are for adults and young people aged 16 and over. We don't offer paediatric audiology — for younger children, your GP or an NHS paediatric audiology service is the right route.

No — all our care happens in clinic, where the soundproof booths and calibrated equipment are. With three locations across London and Essex and same-day appointments where possible, most patients find a convenient clinic nearby.

Consultation appointments and diagnostic audiology testing can be billed directly to major insurers at our London and Brentwood clinics — most insured patients come to us referred by an ENT specialist. Mention your insurer when you book and we'll confirm the details.

Same-day where possible; otherwise within the same week. Call your nearest clinic — London, Eastcote or Brentwood — and we'll find the earliest slot that suits you.

Whichever is most convenient — every service is available at all three, to the same clinical standard. Wimpole Street serves central London, Eastcote covers north-west London and Pinner, and Brentwood serves Essex. All three have good transport links and nearby parking.

Your audiologist explains the results the same day — what type of loss it is, what's causing it and what would genuinely help. Sometimes the answer is as simple as wax removal; where hearing aids would help, you can try them at home free for 30 days before deciding anything.