Private medical insurance
Hearing Assessments Through Your Health Insurance
If you have private medical insurance — or an ENT specialist has referred you for audiology testing — your hearing assessment may be covered by your insurer. At our London Wimpole Street and Brentwood clinics, we carry out insurer-funded hearing tests and work with all the major UK insurers.
- Insurer-funded testing at our London & Brentwood clinics
- We work with all major UK insurers
- ENT-referred for testing? We bill your insurer
What your insurance covers
Hearing Tests & Audiology Assessments, Covered
Private medical insurance can cover the cost of a consultation and diagnostic audiology testing at VIP Hearing Solutions.
That includes a full hearing test, tympanometry, and other diagnostic audiology assessments carried out by a HCPC-registered audiologist. Insurer-funded appointments are available at our London Wimpole Street clinic and our Brentwood clinic.
Our audiologists are experienced in working with insurer requirements — diagnostic coding, pre-authorisation and claim paperwork — so the process is smooth from start to finish.
Before your appointment, we confirm exactly what your policy covers and give you a clear, written quote — so you always know where you stand, with no surprises.
Referred for testing
Referred by an ENT Specialist?
Many of our insured patients come to us on the recommendation of an ENT (ear, nose and throat) consultant. If a specialist has referred you for hearing or audiology testing, VIP Hearing Solutions can carry out those assessments for you — a full diagnostic hearing test, tympanometry, and any other audiology testing your consultant has requested.
We complete the testing at our London or Brentwood clinic, share the results, and bill your insurer directly where your policy allows. It is a simple, well-trodden route — and we will guide you through every step.
Insurers & the process
Insurers We Work With
We work with all the major UK private medical insurers. If you are covered by any of the following providers, talk to us about using your policy towards your hearing assessment:
- Bupa
- AXA Health
- Cigna
- Vitality
- WPA
- Aetna
- Aviva
- Healix
Insured with a different provider? Please still get in touch — we can usually help, and we will always tell you honestly if we cannot.
How It Works
- Check your policy. Confirm with your insurer what your plan covers for audiology testing, and whether you need pre-authorisation or a referral.
- Book at London or Brentwood. Call the clinic and let us know you intend to claim on insurance — and mention it if you have an ENT referral.
- We carry out your assessment. Your audiologist completes the hearing test and any other audiology testing you need.
- We handle the paperwork. We provide the findings, diagnostic codes and itemised invoices your insurer requires, and bill them directly where your policy allows.
Common questions
Hearing Care & Insurance — Your Questions Answered
Can I use private medical insurance for a hearing test?
Yes. Many private medical insurance policies cover diagnostic audiology testing, including a full hearing test, when it is carried out by a registered audiologist. Check your policy, then call our London or Brentwood clinic and we will confirm your cover.
What does insurance cover at VIP Hearing Solutions?
Private medical insurance can cover your consultation and diagnostic audiology testing — a full hearing test, tympanometry and other audiology assessments. We confirm exactly what your policy covers and give you a written quote before your appointment.
Which VIP Hearing Solutions clinics accept insurance?
Insurer-funded appointments are available at our London Wimpole Street clinic and our Brentwood clinic. Call 020 3075 3190 for London or 01277 264938 for Brentwood to discuss your cover.
I've been referred by an ENT specialist for audiology testing — can you help?
Yes — this is something we do regularly. If an ENT consultant has referred you for hearing or audiology testing, we carry out the assessments at our London or Brentwood clinic and bill your insurer directly. Just let us know about your referral when you book.
Which insurers do you work with?
We work with all the major UK private medical insurers, including Bupa, AXA Health, Cigna, Vitality, WPA, Aetna, Aviva and Healix. If your provider is not on that list, please still get in touch — we can usually help.
Do I need a referral or pre-authorisation?
You do not need a referral to book with VIP Hearing Solutions, but your insurer may require a referral — from a GP or a specialist — or pre-authorisation before they will cover a claim. Check your policy terms, and we can guide you through the process when you call.
Check Your Cover With a Quick Call
Tell us your insurer — and whether you have an ENT referral — and we will explain exactly how your policy can be put towards your hearing assessment. Insurer-funded appointments are available at our London and Brentwood clinics.