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VIP Hearing Solutions — Private Audiology

Hearing Loss Treatment

Some hearing loss clears up completely. Some is permanent but treated very well indeed. Everything depends on which part of the ear is involved — so treatment starts by finding that out, with a HCPC-registered audiologist at our London, Eastcote or Brentwood clinic.

Free hearing test at Brentwood & Eastcote · hearing aids from £3,295 a pair · See full pricing
  • 300+ five-star reviews
  • HCPC-registered audiologists
  • 50+ years’ combined experience
  • 3 clinics
  • Same-week appointments
An audiologist and an older patient reading his hearing test results together at a VIP Hearing Solutions clinic
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Audiology Health Clinic of the Year 2025

An Oticon hearing aid — a discreet in-the-canal model with a clear dome

Most hearing loss can be helpedThe right care starts with the right diagnosis

Why patients trust VIP Hearing Solutions with their hearing loss

SME News Greater London Enterprise Awards 2025 — Audiology Health Clinic of the Year badge

Award-Winning Audiology

Audiology Health Clinic of the Year 2025 — SME News Greater London Enterprise Awards.

Every Brand, No Owner

We are not owned by a hearing aid manufacturer, so we fit from all seven major brands — and recommend the one that suits your ears.

300+ Five-Star Reviews

Across Google, Doctify and Trustpilot.

30-Day Free Trial

Every hearing aid fitting includes a free, no-obligation 30-day trial at home, at all three clinics.

The Short Answer

Can Hearing Loss Be Treated?

Hearing loss treatment starts with a diagnostic hearing test, because what can be done depends on which part of the ear is affected. Outer and middle ear causes — wax, infection, fluid behind the eardrum — usually clear, and hearing returns with them. Inner-ear loss, generally from age or noise, is normally permanent, and hearing aids tuned to your ears do the work instead. Hearing lost suddenly is the exception, and needs urgent NHS care that day. VIP Hearing Solutions treats all of it across three clinics.

Conductive
Something is blocking sound on its way in — wax, infection, fluid, a perforation. Often resolvable, and hearing comes back with it.
Sensorineural
The inner ear or hearing nerve is affected, usually by age or noise. Permanent, and the type hearing aids manage extremely well.
Mixed
Both at once. Treated on two fronts — clear what can be cleared, then manage what remains.
  • 45–60 minute assessment
  • Results the same appointment
  • 3 clinics
  • Same-week booking

What We Do

How We Treat Hearing Loss

Treatment is built around what the assessment finds — which is why every route below starts from the same place.

01

Full Diagnostic Assessment

The starting point for every plan. Otoscopy, pure-tone audiometry in a soundproof booth, and further tests where clinically indicated — with your hearing test results explained the same appointment.

02

Ear Wax Removal

Where wax is the cause, clearing it usually brings hearing straight back. Microsuction ear wax removal at all three clinics, in the same visit where we can.

03

Hearing Aids, Fitted and Verified

Seven brands and six styles, chosen for your audiogram and the situations you actually struggle in — then measured in your own ear canal and fine-tuned. See the hearing aids we fit.

04

Rehabilitation and Aftercare

A hearing aid on day one is not the finished job. Your brain needs weeks to re-learn sound it has been missing, so we tune, review and stay the people you come back to.

05

Tinnitus Alongside Hearing Loss

Most people with tinnitus also have some hearing loss, and treating the loss often quietens the sound. Tinnitus treatment and management runs alongside.

06

Referral Where It Sits Beyond Us

A suspected perforation, otosclerosis, sudden loss or a hearing loss too profound for hearing aids all belong with ENT or a cochlear implant centre. We say so plainly, and write the referral with your results attached.

Referral

VIP Hearing Solutions does not carry out ear surgery, fit cochlear implants, provide paediatric audiology or offer home visits. Where your treatment sits outside private audiology we will tell you, and refer you to the service that does it.

Which Treatment Fits Which Cause?
CauseTypeCan hearing come back?What we do
Impacted ear waxConductiveUsually, once it is clearedMicrosuction at all three clinics
Ear infection or fluid behind the eardrumConductiveOften, once it settlesAssess and monitor; refer to your GP or ENT where needed
Perforated eardrumConductiveMany heal on their ownAssess, then refer to ENT
OtosclerosisConductiveImproved by surgery or by hearing aidsAssess; ENT referral, or fit hearing aids
Age-related (presbycusis)SensorineuralPermanent — and managed very wellAssess, fit, verify in your ear, follow up
Noise-inducedSensorineuralPermanent — and managed very wellAssess and fit; custom protection to prevent more
Sudden hearing lossSensorineuralTime-critical — see the urgent signs belowUrgent NHS care first, then assess with us
Loss too profound for hearing aidsSensorineuralCochlear implant pathwayHonest assessment, then referral to an implant centre
Book a Hearing Assessment

Same-week appointments · no GP referral needed · adults 18+

Your Appointment

What Happens at a Hearing Loss Assessment

  1. Step 1 · about 10 min

    We Listen First

    Before any equipment comes out, your audiologist asks about your history, your medications, the noise you have been exposed to, and — most usefully — the situations you actually struggle in. A restaurant, a meeting, the television.

    An audiologist listening and taking notes as an older patient describes her hearing difficulties
  2. Step 2 · about 30 min

    Full Diagnostic Testing

    Otoscopy to look inside the ear, then a complete hearing test in a soundproof booth. Where your audiologist sees a clinical need, further tests follow — the ones that separate a conductive problem from an inner-ear one.

    An older man wearing audiometry headphones inside a soundproof booth during a hearing test
  3. Step 3 · same appointment

    Your Audiogram, Explained

    You see your own results and have them explained properly: which type of loss you have, how much of it there is, and what can and cannot be brought back. Nothing is held over for a second appointment.

    An audiologist pointing to a printed hearing chart while explaining the results to an older couple
  4. Step 4 · your choice

    Your Plan, in Plain English

    Wax removal, a hearing aid trial, a referral, or simply reassurance and a date to check again. If you do trial hearing aids, they are measured in your ear rather than left on the manufacturer’s default settings — and you have 30 days to change your mind.

    An audiologist fitting a discreet hearing aid behind the ear of a smiling older woman

Transparent Pricing

What Hearing Loss Treatment Costs

Hearing Loss Treatment Prices by Clinic
TreatmentLondonEastcoteBrentwood
Full diagnostic hearing assessment£100£40, or a free hearing screening testFree
Ear wax removal (microsuction) — new patients, both ears included£65£65£65
Tinnitus assessment & management£100£100£100
Hearing aids, fitted and verifiedFrom £3,295 per pairFrom £3,295 per pairFrom £3,295 per pair
30-day no-obligation trialFreeFreeFree
Aftercare and follow-up appointmentsIncludedIncludedIncluded
Book a Hearing Assessment

Nothing is charged beyond the assessment until you have seen your results and agreed what happens next.

There is no single price for hearing loss treatment, because the treatment depends on the cause — and nobody can know the cause before the assessment. If wax turns out to be behind it, the assessment and the removal may be the whole of it.

Eastcote offers a free hearing screening test — a genuine, audiologist-led check — or the same care in a longer, more comprehensive appointment for £40. Brentwood’s full diagnostic hearing test is free.

Hearing aid prices depend on the technology level you choose, and every fitting includes the free 30-day trial. See the full hearing aid prices breakdown, or read how we compare with NHS hearing care.

Interest-free finance is available on hearing aids. Ask your audiologist at the appointment.

Our Standards

Assessed to Published National Standards

All our HCPC-registered audiologists follow the British Society of Audiology’s recommended procedures — the gold standard for hearing assessment.

BSA Recommended Procedures

Every diagnostic hearing test we carry out follows the British Society of Audiology’s published methods.

Soundproof Booths

Accurate thresholds at all three clinics, measured properly and without interruption.

Calibrated Annually

Every audiometer and headphone set is professionally calibrated at least once a year, with routine checks in between.

Measured in Your Ear

We measure the sound actually reaching your eardrum and tune to that, rather than trusting a manufacturer’s default settings. It is the difference between a hearing aid that is switched on and one that is set up.

Your Clinicians

Meet Your Audiologists

Your assessment is with a HCPC-registered audiologist who diagnoses and treats hearing loss every working day — and who will tell you honestly if you do not need us.

Nick Clive, Partner & Chief of Audiology at VIP Hearing SolutionsHCPC HAD00170

Nick Clive

RHAD · MBAA

Partner & Chief of Audiology

In audiology since 1999, including 16 years as Chief of Audiology at 150 Harley Street.

London · Eastcote · BrentwoodView profile
Mo Khan, Partner & Deputy Chief of Audiology at VIP Hearing SolutionsHCPC HAD03074

Mo Khan

BSc (Hons) · MSc · MSHAA

Partner & Deputy Chief of Audiology

Practising in the Harley Street medical district for the best part of a decade.

London · BrentwoodView profile
Ewa Kozlowska, Senior Audiologist at VIP Hearing SolutionsHCPC HAD02644

Ewa Kozlowska

MSc Psych · MSHAA

Senior Audiologist

In hearing care since 2014. Expert in hearing rehabilitation and every method of ear wax removal.

EastcoteView profile
Tim Johnson, Audiologist at VIP Hearing SolutionsHCPC HAD004892

Tim Johnson

BSc (Hons) · MSc

Audiologist

MSc Audiological Science, UCL. Diagnostics, tinnitus and custom protection, with a sound-engineering background.

London · Eastcote · BrentwoodView profile
Agnieszka Blasiak, Hearing Aid Audiologist at VIP Hearing SolutionsHCPC HAD005650

Agnieszka Blasiak

FdSc

Hearing Aid Audiologist

Foundation Degree in Audiology, De Montfort University. Hearing-aid care and dedicated patient aftercare.

London · EastcoteView profile

Where to Find Us

Hearing Loss Treatment at Three Clinics

Not sure which clinic is closest? See all the areas we cover.

Why It Is Worth Doing

Why Treating Hearing Loss Matters

Untreated hearing loss is rarely dramatic. It is the effort of following a conversation in a busy room, the second time you ask someone to repeat themselves, the evening you decide not to go. Most people adapt around it for years before they do anything, and it is the adapting — the quiet withdrawal — that costs the most.

Hearing loss is one of the two largest modifiable risk factors for dementia identified by the 2024 Lancet Commission, which estimates it is associated with around 7% of dementia cases at a population level — level with high LDL cholesterol. That is an association, not a proven cause: it has not been shown that hearing loss causes dementia, or that treating hearing loss prevents it. It is one of several reasons audiologists encourage people not to leave a hearing loss unmanaged. Read more on hearing loss and dementia.

RNID estimates that around 10 million adults in the UK could benefit from hearing aids while only about 3 million use them. Its 2025 survey found that just 6% of people who have not been diagnosed with hearing loss had a hearing check in the past year — against 42% who had an eye test and 43% who had their blood pressure checked. The gap is not really about the technology; it is about the appointment nobody quite gets round to booking. If you want to hear what it sounds like first, try our hearing loss simulator.

Safety First

When Hearing Loss Needs Urgent Attention

Most hearing loss comes on slowly and is not an emergency. A small number of presentations are, and getting seen quickly changes the outcome — so these are worth knowing before you book anything.

Urgent — today

Hearing That Dropped Suddenly

If hearing goes in one or both ears over a few days or less, the NHS asks you to request an urgent GP appointment or contact NHS 111 the same day. NICE asks that a loss which came on over three days or less within the past 30 days be seen within 24 hours. Treatment is usually steroids and works best started early — UCLH has urged doctors to treat sudden hearing loss within seven days. Do not wait for a private appointment; come to us afterwards.

Urgent — today

Hearing Loss with Facial Weakness

Hearing loss in one ear together with drooping or altered sensation in the face on the same side needs immediate medical assessment. Contact your GP urgently or NHS 111.

Within 2 weeks

Hearing Getting Rapidly Worse

Hearing that has noticeably deteriorated over a few weeks or months, rather than slowly over years, should be looked at urgently. NICE asks for an urgent referral in that situation, so speak to your GP as well as booking an assessment.

Get it checked

One Ear Only, Discharge or Dizziness

Hearing loss in one ear alone, ear discharge, persistent ear pain, ringing that pulses in time with your heartbeat, or episodes of dizziness are all worth having examined rather than watched. We assess, and refer you on where a medical opinion is needed.

Book an assessment

A Gradual Change over Months or Years

This is the common picture by a very long way, and it is what we treat every working day. There is no urgency and no GP referral needed — but there is also no reason to give it another year. An assessment tells you what is actually going on.

For most people none of the urgent signs above applies, and the honest answer is that a hearing test is simply the only way to know what you are dealing with. If one of them does apply to you, act on that first — then come and see us.

From the Library

Hearing Loss Guides & Further Reading

Questions, Answered

Hearing Loss Treatment: Frequently Asked Questions

Yes — but what treatment means depends on the cause. Conductive hearing loss, where something in the outer or middle ear is blocking sound, can often be resolved: clearing impacted wax, treating an infection or draining fluid behind the eardrum usually brings hearing back. Sensorineural hearing loss, which comes from the inner ear and is usually caused by age or noise, is permanent — and it is managed very effectively with hearing aids that are measured and fine-tuned to your ears. A full diagnostic hearing test is what tells you which one you have.

Some hearing loss can. Where the cause is impacted ear wax, an ear infection, fluid behind the eardrum or, in some cases, a perforated eardrum, hearing generally returns once the cause is dealt with. Where the inner ear is involved the change is usually permanent, and treatment focuses on hearing aids rather than repair. The important exception is hearing that disappears suddenly: that is treated as an emergency because prompt medical treatment can recover it, so contact your GP urgently or NHS 111 the same day. VIP Hearing Solutions assesses which applies to you in a single appointment.

Conductive hearing loss happens in the outer or middle ear, where something is stopping sound from getting through — wax, infection, fluid or a problem with the small bones of the middle ear. It is often treatable and frequently temporary. Sensorineural hearing loss happens in the inner ear or the hearing nerve, most often through ageing or noise exposure. It is permanent, and hearing aids are the main treatment. Some people have both together, which is called mixed hearing loss.

You cannot tell from how it feels — the only reliable way is a diagnostic hearing test. At VIP Hearing Solutions that means otoscopy to look inside the ear, then pure-tone audiometry in a soundproof booth, plus further tests where your audiologist sees a clinical need. Those results separate a conductive problem from an inner-ear one, and you get them explained in the same appointment.

There is no fixed decibel threshold. NICE guidance is framed around impact rather than a number: it says to offer hearing aids to adults whose hearing loss affects their ability to communicate and hear. In practice that means the question is not how your audiogram scores, but whether you are missing things you want to hear. If you are struggling in restaurants, on the phone or with the television, that is the answer — regardless of where the line falls on the chart.

It depends on what the assessment finds. A full diagnostic hearing assessment is £100 in London, £40 at Eastcote (which also offers a free hearing screening test), and free at Brentwood. Microsuction ear wax removal is £65 for new patients — both ears included — at all three clinics, and if we find no wax, there is no charge. Hearing aids start from £3,295 per pair fitted, and every fitting includes a free 30-day trial with aftercare and follow-up appointments included. If wax turns out to be the cause, the assessment and removal may be the entire cost.

No. A cochlear implant is fitted surgically at a specialist implant centre, and VIP Hearing Solutions does not fit them or carry out ear surgery. Most implants in the UK are provided by NHS implant centres against national criteria, and a small number of private centres also offer them. What we can do is assess your hearing properly, tell you honestly whether an implant is worth exploring, and write a referral with your results attached so you reach the right service — your GP or an ENT specialist may also need to be involved, depending on the centre.

Yes. Every hearing aid fitting at VIP Hearing Solutions includes a free, no-obligation 30-day trial at home, at all three clinics. You wear them in your own life — your kitchen, your commute, your workplace — rather than judging them in a consulting room. If they are not right, you say so.

Treat it as urgent today. The NHS advises asking for an urgent GP appointment or contacting NHS 111 if hearing goes suddenly in one or both ears. NICE asks that a hearing loss which came on over three days or less within the past 30 days be seen within 24 hours. The usual treatment is steroids and it works best when started quickly — UCLH has urged doctors to treat sudden hearing loss within seven days. Do not wait for a private appointment. Book one with us afterwards, once the urgent medical care is under way.

They are different, and honestly both are good options depending on what you need. The NHS provides hearing aids free of charge and its audiology is clinically sound, but waiting times can be long and the choice of device is limited. Private care at VIP Hearing Solutions means you are seen within the same week, you choose from all seven major manufacturers, your aids are measured in your own ear canal, and your aftercare is with the same clinician. Which suits you comes down to how long you are willing to wait and how much the choice of device matters to you.

No — VIP Hearing Solutions is an adult service, for patients aged 18 and over, and we do not offer paediatric audiology or home visits. Children's hearing is assessed through NHS paediatric audiology, and your GP or health visitor can refer them.

In Our Patients’ Words

What Our Patients Say

Live Google reviews from VIP Hearing Solutions patients across all three clinics.

Book Your Visit

Book a Hearing Assessment

Find out which type of hearing loss you have and what can be done about it — same-day where possible, otherwise within the week.